VNA of Hanover & Spring Grove Hospice Earns 2025 SHPBest™ “Superior Performer” Award
HANOVER, Pa., August 25, 2026 – VNA of Hanover & Spring Grove Hospice, a program of the VNA of Hanover & Spring Grove, has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20% of all eligible SHP clients for the 2025 calendar year.
ADDITIONAL BEST-OF-THE-BEST RECOGNITION: SHP also highlighted VNA of Hanover & Spring Grove Hospice in its 2025 CAHPS Hospice Best-of-the-Best “Consistent Excellence” recognition for receiving an SHPBest award five years in a row. The VNA was one of only six hospice providers spotlighted nationally for this five-year achievement.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2025 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
“Providing excellent patient care takes relentless effort, and our SHPBest award winners embody that every year. This program lets us recognize the organizations that never settle, that keep improving the patient and caregiver experience even when they're already performing at a high level. That kind of commitment deserves to be celebrated,” said Jason Ballet, President of SHP.
This year’s recognition continues a sustained record of excellence for the VNA’s hospice program. VNA of Hanover & Spring Grove Hospice has now earned an SHPBest award for five consecutive years, a distinction SHP specifically recognized in its 2025 Best-of-the-Best “Consistent Excellence” spotlight. Since 1980, the VNA has provided local hospice care focused on comfort, dignity, and compassionate support for patients and families throughout the end-of-life journey.
“We are incredibly proud of our hospice team, and this recognition is especially meaningful because it reflects the experiences shared by the families and caregivers we are privileged to serve,” said Kevin C. Maloney, PT, President & CEO of the VNA of Hanover & Spring Grove. “Earning the Superior Performer award is an accomplishment in itself, but to be recognized for five consecutive years of SHPBest awards speaks to the consistency and heart our staff brings to this work every day. This recognition reflects what our mission is all about: delivering exceptional healthcare in the home, every day, for every patient and family we have the privilege to serve.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
About the VNA of Hanover & Spring Grove
Since 1909, the Visiting Nurse Association (VNA) of Hanover & Spring Grove has served Adams and York counties as a community-based, not-for-profit organization dedicated to delivering exceptional healthcare in the home. Through Home Health, Palliative Care, and Hospice, the VNA provides a continuum of high-quality, compassionate care for our neighbors. VNA Hospice, established in 1980, provides expert end-of-life care focused on comfort, dignity, and support wherever patients call home and is the only hospice service in the region recognized by Medicare with its highest 5-star rating for quality hospice care. Learn more at www.vnahanover.org.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
Visiting Nurse Association of Hanover & Spring Grove
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Jamie Keller Clinical Liasion
- August 26, 2026
- 717-275-9233
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Visitors often inquire about the Hanover Historic District, which is known for its over 2600 mid-19th to mid-20th-century buildings.
In Hanover, Pennsylvania, history enthusiasts can enjoy a journey through time with visits to the Hanover Area Historical Society Museum, which showcases the town’s rich past; the Warehime-Myers Mansion, a beautifully preserved example of early 20th-century architecture; and the Neas House, one of the oldest surviving structures in Hanover, offering a glimpse into the life of the 18th-century Pennsylvania German settlers. These historical landmarks provide a captivating window into Hanover’s heritage and are a must-visit for those looking to experience the town’s historical charm.
In addition to Codorus State Park and Hickory Falls, Hanover is also known for the Snack Town Street Fair, a vibrant festival celebrating the town’s snack food heritage with craft vendors, food, and entertainment, created in partnership between the Hanover Area Chamber of Commerce and Utz Brands.
Hanover provides a rich historical experience with tours like the Civil War Ghosts of Gettysburg Tour and the Spirits of Jennie Wade Ghost Night Tour in nearby Gettysburg.
Hanover, Pennsylvania, is renowned as the Snack Food Capital of the World, home to iconic brands like Utz Quality Foods and Snyder’s of Hanover, which is part of the Campbell Snacks portfolio.
Dolphin & Anchor Pub: Located in the heart of Hanover, they offer traditional beer styles with a twist.
Fat Bat Brewing Company: A local brewery started by a beer-loving brother and sister team, known for their craft beer selections.
Sign of the Horse Brewery: A contemporary brewery catering to craft brew enthusiasts with a range of house taps.
Lydian Stone Brewing Company: A nano brewery offering a variety of craft beers, from the light or malty to the hoppy or stouts; and, plenty of conversation.
The Borough office at 33 Frederick St, Hanover has everything you will need to find your way around Hanover.